🛡️ Safe Play Policy

iwpet Responsible Gaming

iwpet always believes gaming should be a form of fun. We have designed our platform so your gaming experience stays safe and in your control — through personal limits, time-outs, and support tools.

Our Commitment

iwpet is a platform built for Myanmar gaming enthusiasts, and we put players' wellbeing and financial safety first. What we hold dear is this: gaming is not a way to make money — it is a leisure activity that should be enjoyed with good judgment and only with a budget you can afford to lose.

We know that most players on our platform play with a healthy mindset, but we also clearly recognise that gambling can become a problem for some people. That is why iwpet has self-control tools, a 21+ access policy, and 24/7 support built in as core foundations.

⚠️ Access is restricted to players aged 21 and above

All iwpet services are for players aged 21 and above only. No account will be approved for anyone whose date of birth shows they have not yet turned 21. This is not only a legal obligation — it is also our commitment to protecting the wellbeing of our players.

Even if you are browsing gaming options, if you feel your play patterns have changed, do not hesitate to contact the iwpet support team and work together with us to find a solution.

🧭 Need help?

If you are unsure about any of your gaming choices, the iwpet support team is available 24/7 in Burmese via Live Chat to help you. To set personal limits, you can also reach us at [email protected].

Personal Control Tools

Every player at iwpet has access to tools they can set themselves — from budget limits to self-exclusion. Take charge of your own gaming experience.

Financial Limits

Deposit Limit

You can set your own daily, weekly or monthly deposit limit. It helps you avoid spending beyond your usual budget and keeps your finances balanced.

Time Limit

Session Time Limit

Use the session time limit tool to keep track of how long you play each session. When the time is up, you will get a reminder and can stop right away.

Break Time

Time-Out Feature

You can choose a Time-Out period from 1 day up to 42 days. During that time, playing from your account is temporarily paused and deposits are also suspended.

Self-Decision

Self-Exclusion

If you decide to stop playing for an extended period, you can choose Self-Exclusion. You can exclude for 3 months, 6 months, 1 year or indefinitely, and your account cannot be reopened during that period.

Play History

Checking Your Play History

You can review your full play history from the account dashboard. It gives you a clear view of how much you have played and how your budget has moved, helping you make better decisions.

Protection

Underage Protection

Share the available tools with parents or partners to prevent anyone under 21 from accessing the platform during unsupervised time. iwpet always advises that gaming accounts should not be shared.

Signs of a Problem with Gambling

If you are experiencing one or more of the signs below, it may be time to seek support.

01

You gamble more to try to win back money you have lost.

02

You find it hard to stop while playing, or you have lost interest in other hobbies outside of gambling.

03

You hide your gambling from parents, friends or your partner.

04

You borrow money or sell belongings to fund your gambling.

05

When you cannot gamble, you feel angry, anxious or unable to control your emotions.

06

Gambling has caused you to neglect your work, education or family responsibilities.

How to Get Support

If you feel that your control over gambling is slipping, contact the iwpet support team right away. We will keep your situation confidential without any judgment, and we will help you find the right limit options so you can manage things on your own terms.

Once a Self-Exclusion period ends, there will be an additional verification step before your account can be reopened, and you can only resume playing after reconfirming your decision.

📌 During the Self-Exclusion Period

All promotional emails, bonus offers and gambling-related communications will stop during the restriction period. You will not be able to make deposits or play.

  • Contact via Live Chat — Open the 24/7 Myanmar-language Live Chat on iwpet.vip and simply say "I want to set a limit."
  • Send an Email — Reach out to [email protected] if you prefer a more private way to handle things, and we will help you set the right restrictions.
  • Manage via Account Settings — Log in to iwpet and apply limits right away from your own Account Settings.
  • Seek Outside Support — Talking to a 24-hour helpline, a family member or a health professional is a great first step toward managing things yourself.
  • Check Back Later — After setting a limit, note that even if you step away from gambling during the break, your account cannot be reopened before the restriction period ends.

Tips for Healthy Gambling

  • Set a budget using only money you can afford to lose, and do not play beyond it.
  • Set a session time limit and be mindful of how long you have been playing.
  • Always remember that gambling is entertainment, not a way to earn income.
  • If you are going through difficulties, avoid making gambling decisions when you are not in the right state of mind.
  • If it's not your day, stop and spend time on other hobbies.
  • Avoid chasing losses by continuing to play just to win back what you lost.
  • Avoid playing while under the influence of alcohol or drugs.
  • Do not place large bets repeatedly in a single session.
  • Do not share your personal game account with friends or family members.
  • Do not take out loans to fund your betting budget.

Questions about responsible gambling

During the Self-Exclusion period, deposits, gameplay, bonus offers, and promotional emails will all stop immediately. Your account cannot be reopened before the period ends. Once the period is over, you must contact our support team and pass a verification process before your account can be reactivated.

Lowering a limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period before the change applies. This 24-hour window is a safeguard to prevent impulsive changes.

No. All iwpet services are for players aged 21 and above only. Age is verified by national ID when opening an account, and any account found to belong to someone under 21 will be closed.

Open iwpet's 24/7 Live Chat right away and let us know you want to set limits on your gambling. You can also email [email protected]. We will help you without judgment and keep your personal information confidential.

Time-Out is a temporary break lasting from a few days up to 6 weeks; once the period ends you can play again. Self-Exclusion blocks your account for 3 months, 6 months, 1 year, or indefinitely, and even after the period ends you must go through a review by our support team before the account can be reopened. If your situation is serious, iwpet strongly recommends choosing Self-Exclusion.

Your limit settings are kept strictly between you and the iwpet support team. They are not announced publicly and are treated as private information. All activity data is protected with SSL encryption.

Play safe and have fun with iwpet

Use our tools to take control of your play — set a budget and play the games you trust.

Game pages where you can play responsibly