Privacy Protection Policy

iwpet Privacy Policy

The official policy document that openly explains how iwpet collects and protects your personal data.

Last updated: 29 October 2026

This Privacy Policy ("Policy") applies to all players who access and use the iwpet website (iwpet.vip). If you do not agree to the terms stated in this policy, please do not continue using this website. By registering an account with iwpet, you confirm that you have read and understood all statements in this policy and agree to accept them.

1.

Information We Collect

1.1 Information You Provide Directly

When you register an account with iwpet, make a deposit or withdrawal, or contact customer service, we may collect the following information—

  • Full name and date of birth
  • Email address and phone number
  • Payment information (KBZPay, Wave Money, AYA Pay)
  • National registration card or identity card details (mandatory verification documents)
  • Customer service communication records

1.2 Information Collected Automatically

As soon as you access the website, our computer systems automatically record the following technical data—

  • IP address and device type
  • Browser type and version
  • Browsing records within the website (log files)
  • Cookie and platform analytics data
  • Game records — deposits, withdrawals, and play time
2.

How We Use Your Information

2.1 To Provide Our Services

We use the personal information we collect only for the following purposes—

  • Opening and managing your account
  • Processing deposits and withdrawals
  • Providing bonuses and promotions
  • Delivering 24/7 Live Chat customer support
  • Preventing fraudulent activity and protecting players

2.2 To Improve the Platform

We also use data in the following ways to improve how the website runs—

  • Analyzing data to improve the player experience
  • Identifying and fixing technical issues
  • Notifying you of policy changes
3.

Data Sharing with Third Parties

3.1 Third-Party Relationships

iwpet takes the protection of your personal information very seriously. We will not sell, rent, or transfer your personal data to any third party outside the following defined circumstances—

  • Financial service providers — for payment processing only
  • Technology service providers — those who support the platform's operation
  • Legal authorities — when required by law

As such, third-party partners who work with us may only access your data for the single purpose we have specified, and we never allow them to use it for their own purposes.

4.

Cookie and Tracking Technology

4.1 What Is a Cookie

A cookie is a small data file stored in your browser by a website. It makes your experience smoother when you return to the website.

The types of cookies we use at iwpet are—

  • Essential Cookies: Cookies that are required for the website to function (login session, security token)
  • Performance Cookies: For analyzing browsing patterns and improving our service
  • Functionality Cookies: To remember your language and service preferences

4.2 Blocking Cookies

You can block cookies through your own browser settings. However, if you block essential cookies, some features of the website may not work properly and your access to our services may be affected.

5.

Data Security Measures

5.1 Technical Protection

iwpet has put in place adequate technical security measures to protect your personal information and financial data—

  • SSL (Secure Sockets Layer) encryption technology — every data transfer is protected
  • Password hashing — passwords are never stored in plain text
  • Firewall and server protection layers in place
  • Access Control — Only staff directly involved in operations can view the data

5.2 Our Limitations

While we do our best, we are transparent that we cannot guarantee 100% security for data transmitted over the internet. That said, if we believe a security breach has occurred, we will take effective remedial action immediately and notify affected players as quickly as possible.

6.

Data Retention Period

iwpet will retain player personal data only in accordance with the following conditions—

  • While your account is active — data is retained throughout the period your account remains open
  • After account closure — retained for any additional period required by legal obligations
  • Financial records — in accordance with financial regulatory obligations

Once the data retention period has passed, we will securely delete or anonymise your data.

7.

Player Rights

7.1 Your Personal Data Rights

Each iwpet player has the following rights regarding their personal data—

  • Right to Access: You can request to view what data we hold about you
  • Right to Rectification: You can request correction of any inaccurate data
  • Right to Erasure: You can request deletion of data where there is no legal reason to retain it
  • Right to Restriction: You can request that we limit how we process your data
  • Right to Object: You can object to data processing that is not strictly necessary

To exercise any of these rights, you can email us at [email protected] and we will respond as quickly as we can.

8.

Protection for Under-21s

iwpet services are for 21+ adults only. We do not allow anyone under 21 to play, and we do not knowingly collect personal data from minors.

If you become aware that someone under 21 is accessing our site, please notify us immediately at [email protected]. We will close that account right away and delete their data promptly.

9.

Policy Changes

iwpet may update this Privacy Policy from time to time based on changes in circumstances, service improvements, or legal requirements.

  • When policy changes occur, the "Last Updated" date on this page will be revised
  • For significant policy changes, players will be notified by email or via a notice on the platform
  • Continued use of the site after a policy change is considered acceptance of the updated terms
10.

Contact Us About Your Personal Data

Whether you have questions about this Privacy Policy or want to exercise your data rights, you can reach the iwpet customer support team through the following channels—

  • Email: [email protected]
  • 24/7 Live Chat: Live Chat service within the site — available in Myanmar language

We will do our best to respond quickly and handle your personal data matter properly.

Questions About Personal Data Protection

iwpet handles player personal data only for account management, processing payments, player protection, customer service, and platform security. Data is also processed to support bonuses and improve the player experience. A full explanation of why data is handled can be found in Section 2 of this policy.

Yes. iwpet uses SSL encryption to protect every payment data transfer. KBZPay, Wave Money and AYA Pay data is stored on our servers in encrypted form. Third-party payment service providers integrated for payment purposes also protect data under their own encryption standards.

iwpet never sells, rents or shares player personal data with third parties without a valid reason. Data is shared only with necessary third-party service providers — such as those required to process payments (KBZPay, Wave Money, AYA Pay) — for specific purposes. Such data sharing is governed by our data sharing agreements.

Yes. You can contact [email protected] to request deletion of your data. However, please note that data required for financial records and legal obligations cannot be deleted. We will explain this limitation openly.

The website can still be used if performance cookies and functionality cookies are blocked. However, if essential cookies such as login session cookies are blocked, core functions including logging in, playing games and making payments may not work properly.

The iwpet customer service team operates 24/7 via Live Chat in Myanmar language and will work to resolve data change requests as quickly as possible. Processing time may vary depending on the complexity of the change and the verification documents required.